Travel Stories & Insights

From Jozi’s skyline to Cape Town’s ocean views, this is the perfect bite-size South African getaway—two cities, two vibes, one seamless itinerary curated by Novustell Travel.

How this trip works

Two cities, zero stress. We line up your airport transfers, city tours, and daily logistics so you can just show up and enjoy.

Balanced pace. Big-city energy and heritage in Johannesburg, then coastal scenery and wine country in Cape Town.

Great value. Bed & Breakfast plan, guided experiences, and taxes included—no nickel-and-diming.

At Novustell Travel, “effortless” isn’t luck—it’s our people. This Customer Service Week, we’re shining the spotlight on the travel managers, ticketing pros, visa desk specialists, after-hours support, and operations teammates who turn moving parts into smooth journeys for SMEs, NGOs, schools, and families across East Africa and beyond.

“Celebrating the people behind every great journey.”
“Turning complex itineraries into effortless experiences.”
“From midnight reroutes to last-minute visas—our team shows up.”
“Every smooth trip starts with a great support team.”

When teams mobilize for a mission, travel must do three things at once: move people quickly, protect limited budgets, and stand up to donor scrutiny. Add remote locations, changing field realities, and sustainability goals—and you need a partner engineered for NGO work, not generic tourism.

At Novustell, we design end-to-end mission travel: rapid launch itineraries, smart re-routes, humanitarian fares, transparent reports, and duty-of-care guardrails that keep your people safe and your project moving.

FAQs (Mission-Focused)

Q1. What qualifies my organization for humanitarian/NGO fares?
Eligibility varies by airline and route. Generally, registered nonprofits and recognized humanitarian/development organizations qualify. We confirm fare rules up front and show you both humanitarian and public options when relevant.

Q2. Can you coordinate group arrivals for volunteers?
Yes—cohort routing, synchronized transfers, baggage guidance, and rooming lists are standard.

Q3. How do you support sustainability goals without delaying fieldwork?
We provide emissions estimates and practical lower-impact substitutions (e.g., consolidate segments, eco-stays) and let you choose what fits the mission.

Q4. Do you help with visas and health documentation?
We guide requirements, sequencing, and timing. Where specialist services are needed, we coordinate with trusted partners.

Q5. How will finance and donors get the reporting they need?
You’ll receive line-item invoices, exportable trip logs, and summaries formatted for audits

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Corporate Travel Is Not Tourism: Why Your Business Deserves Smarter Tickets
In today’s fast-moving business landscape, corporate travel is no longer just about getting from Point A to B—it’s about arriving on time, with everything in place, ready to deliver results. But here’s the thing:
Most companies are still booking travel like it’s a vacation.
That’s costing them time, deals, reputation, and money.

Planning a school trip sounds exciting — until you're the teacher in charge. Suddenly, your job description expands to include travel agent, nurse, snack distributor, crisis negotiator, and passport bodyguard.

Attention travelers: Jambojet, one of Kenya’s leading airlines, is scheduled to perform a major system upgrade starting Monday, 22nd September 2025 at 1700hrs. This essential upgrade may temporarily impact flight bookings, check-ins, and customer service responses. At Novustell Travel, we want to update our clients on what to expect and how we can support you to navigate this upgrade smoothly.

Imagine a safari adventure as easy as hailing an Uber ride! With Uber Safari, exploring Africa’s stunning wildlife reserves has become more accessible, affordable, and exciting than ever before. Whether you're in South Africa or Kenya, Uber Safari offers guided day trips to game parks with comfortable transportation, expert animal guides, and thrilling wildlife encounters—all conveniently booked right from your phone app.

No need for complicated travel plans or hefty costs: Uber Safari combines transportation, expert guides, and safari experiences in one seamless ride, making your safari dream come true with just a few clicks. From spotting the legendary Big Five in South Africa’s Aquila Private Game Reserve to experiencing Nairobi’s famous national parks, this unique approach to safari immerses you in nature’s beauty without the usual hassle.

Introducing Novustell Travel: Your Trusted Safari Planning Partner in Kenya

Kenyan Passport Visa-Free, Visa on Arrival, and Transit Visa-Free Travel Guide 2025

Are you a Kenyan passport holder planning your next trip? Knowing which countries you can visit visa-free, obtain a visa on arrival, or transit through visa-free is key for stress-free travel in 2025. This comprehensive guide provides the latest and most accurate information for Kenyan travelers worldwide.

A detailed and updated guide on applying for and renewing Kenyan passports using the eCitizen platform, including required documents, fees, and biometric appointments.

There’s great news for nature lovers across Kenya: the Kenya Wildlife Service (KWS) is proposing new regulations that would grant free access to our national parks for senior citizens aged 70 and above, children under 5, and persons with disabilities (PWDs). 
At Novustell Travel, we believe this is more than just a policy change — it’s an invitation for more people to discover Kenya’s wild beauty, up close and without barriers.

At Novustell Travel, we are always on the lookout for the best travel updates and opportunities to make your journeys smoother and more convenient. Here’s some fantastic news for travelers flying to and from Nairobi: Etihad Airways is set to triple its flights on the Nairobi-Abu Dhabi route by December 2025!