Step-by-Step Guide to Applying for a Kenyan Passport in 2025

Step-by-Step Guide to Applying for a Kenyan Passport in 2025
At Novustell Travel, we understand how important it is for you to get your Kenyan passport quickly and hassle-free. Thankfully, Kenya’s government has digitized most of the process through the eCitizen platform, making passport application more accessible than ever in 2025. Here’s a comprehensive step-by-step guide to help you navigate the Kenyan passport application process smoothly.

Step 1: Register on the eCitizen Platform
To start your passport application, visit the official eCitizen website at www.ecitizen.go.ke and create an account using your valid email and national ID number. Activate your account via the confirmation email, then log in to access passport services.

Step 2: Access the Passport Application
Navigate to the Department of Immigration Services section and select “Passport Application.” You will be redirected to the passport application portal where you can choose the type of passport you want to apply for — ordinary, diplomatic, or others.

Step 3: Fill Out and Submit Your Application
Complete the online Form 19 carefully with accurate personal details, next of kin information, and travel history. Upload clear scanned copies of required documents:
- Original and copy of birth certificate (for first-time applicants)
- Original and copy of national ID card
- Three recent passport-size photos with a white background
- For minors, parental consent forms and parents’ ID copies
- For renewals, previous passport copy
- In case of lost passports, additional documents such as police abstract and affidavit

Step 4: Pay for Your Passport
Payments are made online via mobile money, credit/debit cards, or banking platforms. Fees vary depending on passport type and number of pages:
Passport Type & Fee (Ksh)
34-page Ordinary Passport (A) - 7,550
50-page Ordinary Passport (B) - 9,550
66-page Ordinary Passport (C) - 12,050
Replacement (lost) Passport - 20,050

Step 5: Print Application and Schedule Biometric Appointment
After payment, print your application form and three receipts. Book a biometric data appointment at your nearest immigration office such as Nyayo House (Nairobi), Mombasa, Kisumu, Eldoret, Nakuru, Embu, Kisii, Kericho, or Bungoma.

Step 6: Visit Immigration Office for Biometric Capture
Attend your biometric appointment on the scheduled date with the printed form, payment receipt, original documents, and photos. Your fingerprints and photograph will be captured as part of the security process.

Step 7: Track Your Application Status
You can monitor your passport application progress anytime on the eCitizen platform. Once the passport is ready, you will receive a notification to collect it.

Step 8: Collect Your Passport
Visit the designated immigration office with your original national ID and acknowledgment receipt to pick up your passport. Ensure all details are correct before leaving.
Tips to Avoid Delays
- Double-check all information before submitting online
- Use clear, legible scanned documents
- Attend biometric appointments punctually
- Keep all payment receipts and printed forms safely
- Contact Novustell Travel for expert assistance to streamline your application, resolve any issues quickly, and ensure you never miss deadlines

At Novustell Travel, we are committed to helping you get your travel documents with ease and efficiency. Reach out to us for personalized support throughout your Kenyan passport application or renewal process in 2025!