New Peoples Media Center (Kilimani), Elgeyo Marakwet & Kilimani Rd Junction (Off Ngong Rd)
Info@novustelltravel.com bookings@novustelltravel.com
+254721115572 +254701363551

Travel Consultant

Full-time
Open
Nairobi, Kenya
Apply Now
Travel Consultant

Job Description

Join Our Team as a Senior Travel Consultant

Are you passionate about travel and creating unforgettable journeys?

We’re looking for an experienced Travel Consultant to join our dynamic team and play a key role in curating exceptional travel experiences for our valued clients.

In this role, you’ll be responsible for crafting bespoke itineraries, offering expert destination knowledge, and delivering outstanding customer service from initial consultation to final booking.

You’ll work with a diverse range of clients—from leisure travellers seeking once-in-a-lifetime adventures to corporate accounts requiring seamless, efficient travel solutions.

Your ability to tailor experiences to each client's unique needs will be at the heart of what you do.

As part of our growing team, you’ll enjoy excellent opportunities for professional growth, contribute to exciting travel projects, and thrive in a collaborative environment that values creativity, innovation, and client satisfaction.

Key Responsibilities

  • Plan and manage complex travel itineraries, tailored to individual client needs
  • Provide expert consultation and exceptional customer support throughout the booking process
  • Use global distribution systems such as Amadeus, Galileo, or Travelport to manage bookings efficiently
  • Stay informed on the latest travel regulations, visa requirements, and industry trends
  • Consistently achieve sales targets while building and maintaining strong client relationships
  • Negotiate with suppliers to secure the best rates and handle travel disruptions or emergencies
  • Utilize itinerary design tools to create professional, personalized travel plans

Requirements & Qualifications

  • Minimum 3 years of experience in the travel industry, preferably in a client-facing role
  • IATA Diploma or equivalent travel certification (preferred)
  • Proficient in using global travel booking systems (e.g., GDS platforms such as Amadeus, Sabre, Galileo)
  • Excellent organizational, communication, and interpersonal skills
  • A genuine passion for travel and a strong commitment to delivering exceptional customer service
  • Be proficient in using AI tools and modern digital software to streamline processes, enhance customer experience, and improve productivity

Benefits & Perks

  • Competitive salary with performance-based bonuses
  • Annual leave and sick leave benefits
  • Professional development and training opportunities
  • Familiarization trips to explore new destinations
  • Employee travel discounts and benefits
  • Flexible working arrangements
  • Career advancement opportunities
  • Team building activities and company events
  • Modern office environment with latest technology

Quick Apply

Ready to join our team? Apply now and take the next step in your career journey.

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Job Information
Job Type: Full-time
Status: Open
Location: Nairobi, Kenya
Posted: Aug 06, 2025